I am migrating a site to 2.0 (dawn theme) in the collections part it is not showing me the stars of yotpo, I am following the steps of this guide, I do not know if there is any extra step or if something additional has to be installed in the app yotpo?
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thanks for your answer, this is the url and password: AlphaFebruary2022
Hi @Desplo1
It seems like the YotPo app is installed in your Shopify store and the review section already rendering on the collection page. Please check the attached screenshot:
In the YotPo guide, they have mentioned that if the product has no reviews then nothing is displayed on the collection page. Please check the attached screenshot
So, It is recommended to import reviews in the app first then they will start showing on the collection page.
Happy coding!
thank you very much for your support!
If I have a test product with 1 review, unfortunately the stars do not appear in this one
I tried to figure out the reason why review data not showing on the collection page only, but I came to know that on the product page, reviews come from Shopify’s default functionality instead of the yotpo app.
So, I believe that there was some issue with YotPo app integration only so you may try to re-install the app by following official guides. Might be it will help to resolve this issue.
Thank you