ZipCode format and regions

Im trying to put an zip code with the format of 5 digits (USA) at my checkout, but the only format the site is accepting is the format of 8 digits (Brazil), i thought changing the country option will endup the problem, but the button “country/region” is blank (OBS: i have already set shipping zones for Brazil, USA and the option “rest of world” but it doesnt work anyways. My intencion is to make sales for different countries.

My store link is shoptrain.co

I’d be glad if someone could help me, because at the moment, clients are unable to proceed with the checkout.