Hello,
I need to make a change to my 1099K. I contacted Shopify support about this two months ago and was escalated to the tax team and assigned a ticket number.
The support advisor on the ticket has been unable make any updates to my 1099K. I have followed up many times over the last two months.
Three weeks ago the support advisor stopped responding to my inquiries about the issue and no longer updates the case. Standard chat support has been helpful in trying to update the tax team about the matter but it has not had any affect.
The filing deadline fast approaching I am very anxious that Shopify is reporting incorrect information to the IRS and I am unable to do anything about it.
What are my options?