I traded in my phone. Authenticator app did not transfer. I am locked out of my store. Please help
I have to log into my store to get support from a live support advisor
Hi @jasonsmith
your authenticator app didn’t transfer, you’ll need to recover access to your Shopify account by using backup codes (if you saved them) or contacting Shopify Support.
how do you contact support. Everything shopify help takes me to the chatbot and it won’t connect me to a support advisor without being logged into my store.