200+ Scam bots' email in 1 day.

Hey everyone, [BEWARE OF EMAIL BOT SCAMMERS]

I recently bought a domain and linked it to my Shopify store, but I haven’t even launched my store yet — and I’m already getting slammed with spam emails.

Yesterday, I suddenly started receiving tons of scammy-looking emails. Some pretend to be from Shopify, threatening to close my store, while others look like fake customers asking random questions. I’m talking about getting these every 5–15 minutes — I counted close to 200 in one day.

I haven’t clicked on any links or downloaded anything sketchy, but it’s honestly getting out of control. Most of these emails are obviously bots, but it’s hard to tell whether they’re my customers or fake bots!

According to my analytics, barely anyone has even visited my site yet. So it’s weird that I’m getting so many “customer” emails.

Has anyone else gone through this? Any tips on how to stop them or filter them out better? I’m not sure if this is linked to my domain or my email being public.

Would love any advice! :folded_hands:

2 Likes

Hi @JxDASH

Welcome to the community, but sorry to hear about your bad experience. It is not uncommon as those scammers have scripts and bots to check for a new Shopify store each day. One of the things that might work is to create a filter that, if the user name contains “shopify” and it is from “gmail.com” to be deleted and blocked. But there are others that do not match that pattern so it is a constant battle in the beginning.

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Hello @JxDASH

You’re absolutely not alone in this, and you’re right to be cautious — what you’re experiencing is unfortunately super common after connecting a new domain and email, especially on Shopify. Here’s a breakdown of what’s going on and what you can do about it:

What’s happening?
When you buy a domain and link it to your Shopify store:

. Your domain registration (WHOIS data) may be public unless you enabled WHOIS privacy protection, which means bots can find your email easily.

. Shopify stores are often scanned by bots once they go live (even if not launched yet), especially if you use popular themes or plugins.

. Some bots send “customer” messages or fake Shopify support emails to phish for credentials or scam you.

How to STOP or MINIMIZE the spam

  1. Use WHOIS Privacy Protection
    . If you bought your domain from Shopify, GoDaddy, Google Domains, etc., check your domain settings and enable WHOIS Privacy (sometimes called “Domain Privacy” or “Private Registration”).

. This hides your personal contact info from public databases.

  1. Set up Spam Filters (Gmail example)
    Since you’re using Gmail:

. Open Gmail → click the :gear: Settings gear → See all settings → go to Filters and Blocked Addresses.

. Create a filter like:

. From contains: suspicious domains or key phrases like “Shopify”, “store open for sale?”, “do you ship to…”

. Subject includes: “Re: Unlock more revenue”, “Hello”, etc.

. Action: Skip the inbox, Mark as spam, or Delete it.

You can also create a filter that flags emails not sent to a valid customer service alias (like support@yourdomain.com).

  1. Use a Contact Form Instead of Displaying Your Email
    . If you’re displaying your email on your website, replace it with a contact form that uses CAPTCHA (like reCAPTCHA v2 or hCaptcha) to block bots.

  2. Don’t Use Your Main Email for Domain/Store
    . Create a separate email just for domain registration (like admin@yourdomain.com), and keep your support/customer email private.

. Use a service like Zoho Mail or Google Workspace with aliases, so you can change public-facing emails easily without affecting your real inbox.

  1. Report Phishing/Spam
    . If any email looks like it’s impersonating Shopify or another service, report it to:

. Shopify: phishing@shopify.com

. Gmail: Click the three dots → “Report phishing”

Pro Tip:
Install a Shopify app like Shop Protector or Hush – No Bots. These apps block bots from submitting forms and help cut down spam leads.

Thsnk you :blush:

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Uhhhh, I see I see. Thank you so much for your advice! I will try that filter method!

Cheers

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Thank you so much for the effort to write those huge paragraphs of tips to reduce bot scammers! Those methods do help a lot and have reduced over half of the bot scams entering my email inbox. That my email inbox is neater and organised now. Some emails have ended up in my spam folder.

It feels like I’ve added extra security in my store and email!

Thank you so much!!!

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Thank you I am happy to help

:blush:

If you need more help about this please let me know thanks