Hi,
I have followed everything and still cannot get this to work ?
Test Mode on
No password
Payment Gateway set up with no errors
No page errors
Verification completed
What else could it be ? ..
Thanks in advance.
Hi,
I have followed everything and still cannot get this to work ?
Test Mode on
No password
Payment Gateway set up with no errors
No page errors
Verification completed
What else could it be ? ..
Thanks in advance.
There’s different reasons why that could show but since you’ve mentioned that test mode is on that is likely why you’re seeing is. You can’t accept real payments when in test mode.
Hi, thanks for replying, I cant accept real or test orders, the message never seems to go away regardless of what setting I have.. I must be missing something..
Hi, @mistasmiff .
The cause of this error message can vary between stores, but typically it could be due to the following causes:
If you haven’t already done so, I also recommend troubleshooting this locally using the steps below, so that we can rule out any potential browser caching issues:
Our live support team can also be contacted to help further troubleshoot the issue from our end, however you’ll need to contact us via the Help Center here so that we can authenticate you against the correct store. Once you’ve logged in on the Help Center, select a topic that best fits your query or situation. From there, you’ll be taken to a page with a list of relevant support articles, and you can scroll to the bottom of that page to select your preferred contact method with our team. We’ll then be able to take a closer look at your store securely from our end and assist further.
Have you launched your store, or are you still in the process of doing so?
It was an issue with my cookies :-), all sorted now
Thanks for the update, @mistasmiff . Glad to hear it’s been resolved!
As you continue to work on your store, if at any point you have any other questions, feel free to create a separate forum post so that our wider community here are able to help out.
Thanks and all the best!
This is my site link.It is not in test mode,using paid plan,stripe account verification complete but still showing this error " This Store Can’t Accept Real Orders Or Real Payments".
But one thing,here card is pending in my stripe account. Is this the reason ?
Hi, @Rasel . Thanks for reaching out.
As Stripe is a third-party payment provider, I recommend reaching out to the Stripe support team directly so that they can check whether or not your payment account and gateway is ready for use on your store. If it’s not quite ready for use yet, it’s possible that it’s the cause of the error message you’re seeing.
Have you tried following the local troubleshooting steps I listed too, to see if it might be a browser caching issue on your end, similar to what Mistasmiff was experiencing?
Gotcha, thanks for confirming, @Rasel .
If after contacting Stripe you’re still having issues with this, you can contact our live support team using the steps in my initial reply. Our team can then securely access your account from our end to further troubleshoot the situation.
Thanks!
I’m having a similar issue.
My store is on a paid subscription
It is not in test mode
It is using shopify payments
All test orders were successful
This issue exists on mobile, and two separate devices.
When switching off test mode an opening the store it says this store cannot accept payments right now.
Please contact me to help sort this out!