Account charged after de-activating

Topic summary

Issue: Unexpected billing after account deactivation. The user reports being charged $25 despite deactivating their Shopify account last year and expresses concern about ongoing charges.

Latest update: A $25 charge was taken “yesterday,” indicating the issue is current and recurring.

Request: Stop all further charges and refund the $25 most recently taken from the account.

Status: No replies or actions recorded in the thread; the matter remains unresolved and the user is awaiting a response.

Summarized with AI on December 17. AI used: gpt-5.

Hello,

Shopify is still charging $25 from my account even though I de-activated my account last year. This is concerning. Please stop charging my account and refund the $25 taken from my account yesterday.

Waiting,

-Dua.