I was charged money even though I deactivated my account before the billing

Topic summary

A user was unexpectedly charged $96 for a subscription despite deactivating their account two months prior. They are seeking a refund and requesting assistance from the community or support team.

Key details:

  • Account was inactive/deactivated for 2 months before the charge
  • Charge amount: $96
  • User emphasizes the financial impact is significant for them

Status: The issue remains unresolved with no responses yet. The user is awaiting guidance on how to proceed with obtaining a refund.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.

My account has been inactive and deactivated for 2 month as of now, and I still got charged $96 for a subsciption. Is there any way of refunding them? I know for some people $96 may not sound like a lot, but in may case it’s different… So if there’s anything you can do about please reply back. Thanks in advance!