Your Shopify Store (Account myshopify.com) may be using an unlicensed version of a purchasable theme by theme developer Archetype. Action is required to avoid any potential disruption to your store. Shopify’s Terms of Service (Section 9) requires a licensed version of any purchasable theme from the Shopify Theme Store. Only themes purchased from the Shopify Theme Store carry a valid license and each store requires a separate purchased license.
Even I used Shopify License theme but why I received this email ?
Hi @dawaz Sorry to hear it, but as mentioned in the email that yo may not have bought the theme from shopify theme store for DAWAZ SHOP, you may have copied the theme from other store and uploaded it in the Dawaz shop, that’s why shopify is sending you this message, To solve this issue, you need to change your theme to may be the free themes that shopify provide or you have to buy the theme from shopify theme place.
If you have bought the theme for this store and still shopify is sending you this email, then it will be great if you connect with shopify staff and they will help you to solve the issue.
Please remember to transfer all the data, text images from the current theme to live theme.
If you need any help in migrating your data from old theme to new theme, then pleas feel free to ask the same, I would happy to help you.
Hopefully it will help you. If yes then Please don’t forget hit Like and Mark it as solution!
Subject: Urgent: Request for Assistance Regarding Shopify Theme
Dear sahilsharma9515,
I hope this email finds you well. Thank you for your prompt reply; your
assistance is highly appreciated.
I wanted to bring to your attention that I am currently using the Shopify
free theme, specifically the default free theme named “DAWN.” I haven’t
uploaded any other themes at this time. Before any action is taken, I
kindly request you to raise this matter with your support staff.
If there is a need for a change in the theme, it would require significant
adjustments on my end. Therefore, I believe it would be beneficial for your
support team to assess the situation and advise on the best course of
action.
Your understanding and prompt attention to this matter are crucial, and I
appreciate your efforts in resolving any potential issues.
Did you originally purchase the theme on your current store? Is it possible you purchased it on another store and transferred it, or that someone else purchased it on your behalf?
I recommend responding to the email you received from us with any details of your situation that could be relevant.
Please let me know if you have any other questions!