Add a Shipped Out Date, How to?

Shopify Discussion
1

How do I add a date the order was shipped out on when an order is fulfilled? It seems like it should be a simple thing to add. We use Worldship for our shipping or we have a drop shipper ship some items for us. There is no date field

Fulfill
Fulfill619×277 24.3 KB

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2

May I know which Shopify app you are using for this?

3

It is a standard admin screenshot.

5

It is the refresh theme.

6

Ain’t it shown in Timeline?

There is no easy way to extend the Admin interface.

You can probably update “notes” or add an order metafield (say, with Flow) if you do not want to sift through the timeline…

7

You can add a shipped date with order metafields or via an app embed (if you are not using Shopify Plus). Create a fulfillment shipped date metafield, e.g. order.shipped_date, then use automation (Flow, API) to populate this on order fulfillment. You can show this field on the order page or on reports.

8

the point is to send the tracking number to the customer when it is shipping out. no need for a date as they get the email that day and can track it.

customers do not in any way expect this. do you know of any site that does this as an example?

9

If you want to send it to customer, then Customers should already receive:

  • “Shipping confirmation” (Sent when you mark an order as fulfilled) and
  • “Shipping update” (Sent when you add or update an order tracking number)…

Both of them should include tracking number already.
You can modify notification template(s) to include the info you need.

Technically, you can use Flow to fire on “Order fulfilled” or one of other fulfilment events and send e-mail to customers (this would need a “Shopify e-mail” app or similar) if above does not work for you…

The code in notification templates is similar to

{{ fulfillment.tracking_company }} tracking number: 
  <a href="{{ fulfillment.tracking_url }}">
   {{ fulfillment.tracking_numbers.first }}
  </a>

fulfillment has a created_at property, so may be adding a

{{ fulfillment.created_at | date: '%B %d, %Y' }}

willbe a starting point?

10

if you have to enter the date manually why not just email thecustomer the tracking number the day the item is being sent? you know like 99.90% of all websites.

what customer dislike is something out of the ordinary. they want the same type of transaction they they are used to online. once it is strange they thing the businesses is strange and are reluctant to shop on it

and if this was important wouldn’t other sites do it? Amazon doesn’t and they are the standard.