ADD SHOP PROMISE BADGE TO PRODUCT PAGE - DAWN THEME

Shopify Discussion

Topic summary

Adding the Shop Promise badge to product pages on the Dawn theme after approval is the core issue. The original poster couldn’t find clear coding steps in Shopify’s Help Center and was told by support to hire an expert, despite the help page implying support assistance.

Key actions and references:

  • Approval for Shop Promise obtained; seeking exact implementation steps for Dawn product pages.
  • A community member shared the official Help Center article link for adding the badge to product pages.
  • Another user followed the document and added the code but the badge still doesn’t display, requesting troubleshooting ideas.

Current status: No confirmed solution or step-by-step guidance specific to Dawn has been provided in the thread. The discussion remains open.

Open questions:

  • What are the precise code snippets/placement required for Dawn?
  • What troubleshooting steps apply when the badge doesn’t render after following the Help Center instructions?
Summarized with AI on December 21. AI used: gpt-5.
1

i was finally able to get approved for shop promise.

does anyone know the coding to add it to my product pages? i reviewed the link in the help center but didn’t find any luck. i reached out to shopify support and they told me to hire an expert despite the help center page saying i could reach out to them to do it …

if possible please provide me with the steps to get the shop promise badge added.

thank you in advance.

2

Hi @Shanelllenise

I found this article hope can help you

https://help.shopify.com/en/manual/shipping/shop-promise/product-page

3

Hi,

I am facing the same issue and have also added code as mentioned in this document. But still the badge is not displayed on the store.

Any ideas?