Shop Promise Badge

Store Design

Topic summary

Approved for the Shop Promise badge but unable to display it on product pages. The poster followed the implementation manual, yet the badge is not visible anywhere on the site.

  • Issue: Badge integration/display not working after approval.
  • Steps tried: Implemented per the provided manual; no visible result.
  • Ask: Help with troubleshooting and correctly adding the badge to the product page.
  • Status: Unresolved and awaiting guidance; no solutions or follow-ups yet.
Summarized with AI on December 21. AI used: gpt-5.
1

Hi,

I have applied for Shop Promise badge and successfully got approved for the same.

But I am having issues with adding it to the product page.

I followed the manual which was there but it does not seem to work. I cant see the badge anywhere on the website.

Can anyone help me resolve this issue?

Thanks!