Add the name for the payment method at checkout

Payments + Shipping & Fulfilment
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Topic summary

A merchant on Shopify’s Basic plan has identified an inconsistency in how payment methods display at checkout. While credit card options show the payment method name with the logo on the right, local payment methods (such as iDeal and Bancontact) only display logos on the left without accompanying text labels.

Key Issues:

  • The logo-only display for local payment methods is small and difficult for customers to recognize
  • This inconsistency creates a confusing checkout experience
  • At least one merchant reports customers have abandoned orders because they missed the iDeal payment option

Requested Solution:

  • Add text labels to local payment methods for consistency
  • Standardize the layout so all payment options display uniformly (name + logo on right)

Current Status:
Multiple merchants have confirmed experiencing the same problem. The original poster is seeking contact with the Shopify Payments team to request this front-end optimization. The issue remains unresolved and appears to be impacting conversion rates.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.
1

Hi there! I’m new to Shopify and currently on the Basic plan, using Shopify Payments. I’ve enabled local payment options, such as iDeal and Bancontact, in addition to credit card payments.

I have a quick question: how can I reach the Shopify Payments team to request some front-end optimizations?

In the checkout, all payment methods display the name with the logo on the right—except for the local payment options, which show the logo on the left without any name. This inconsistency can make these options easy to overlook.

My request is simple: could I adjust the display so that all payment methods are consistent, with the name displayed and the logo positioned on the right? I’ve attached a screenshot for reference. Thank you!

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Also, these are official payment methods: https://help.shopify.com/en/manual/payments/shopify-payments/local-payment-methods

2

We also have this exact same issue, for the iDeal payment method. The logo is very small and hard for users to read, please change the text to “iDeal” for this payment method.

3

I second this too. I even had clients that canceled their order because they missed the iDeal payment. This should be fixed by Shopify as it impacts conversion.