Hi
I am requesting help with a custom order confirmation email. I would like to add a PDF for a customer to download when they order a product/s from two specific collections.
Thanks in advance and let me know if you require anymore info.
There is a way to add PDF files to the product pages for customers to download. Would that solve the issue?
Hi there, you can upload the pdf file to the store Content/Files section - copy the file link, then customise the order notification email and add the link.
I recommend use Shopify Flow app - it’s great and easy to customise based on your conditions.
Hi, thanks for getting back to me. I would like this on the order confirmation as only want it to be visible to people who have placed an order for specific items.
Hi, thanks for getting back to me. I am using a shipping app called Zapiet and have issues in the past with apps not integrating well with this particular app. Would you be able to help with some coding?
As far as I am aware, you cannot directly attach files to order confirmations (maybe with apps), but you can upload the files to any online storage or even Shopify files, copy the link & use it in the email.
You can use order metafields to make it more or less automatic. Say, create a metafield with type Link & for every order you would upload a file. In order confirmation notification you need to check if the metafield is empty or not and if not, then insert a link to download a file. Simple as that.