In my general settings and in locations my address is listed with a suite #. but on shipping labels it prints it as an apt #. How can i change it so that the shipping labels print with a suite #?
Topic summary
A merchant’s shipping labels are printing “Apt #” instead of “Suite #”, even though their Shopify general settings and locations show the correct suite designation.
Cause: Shopify and some carriers automatically standardize address formats during label generation, overriding the original input.
Suggested solutions:
- Verify the address format in both general settings and locations
- Manually edit labels before printing to correct the designation
- Use Shopify scripts or third-party apps to customize label printing for consistent automation
The issue appears to be a known formatting quirk rather than a settings error, requiring either manual intervention or workflow customization to resolve.
Hey! This is a common one with Shopify and shipping labels. Even if your address in general settings or locations says “Suite #”, Shopify (and some carriers) often standardize it to “Apt #” when generating labels.
Here’s how you can fix it:
-
Double-check your location and general settings – make sure “Suite #” is typed exactly as you want it.
-
Edit the label before printing – sometimes the carrier’s system overrides what’s in Shopify, so you can manually adjust it.
-
For consistent automation, you may need a small tweak in the shipping label workflow, which can be done via Shopify scripts or apps that customize label printing.
I recently helped another merchant with this, and it works perfectly once the right workflow is in place.