I am encountering a loading loop when trying to access the Admin-Settings-Users and Permissions.
Hi there, @lvswart .
Thanks for reaching out to the Shopify Community!
To confirm, are you experiencing an error 500 message when trying to access this section of the admin? If so, our developers are aware of the issue and actively working to have this resolved. I will follow up on this thread to share any updates as we receive them.
Hey Victoria,
No, it just refreshes constantly, no matter if cache is deleted. It’s only on this part of the admin, orders or billing etc are fine. Will wait for more updates.
Thanks for advising.
Have you already tried replicating this in a different browser? I would also suggest attempting this in a private/incognito window or a different device to see if the issue carries out. Apart from the reported 500 admin error, we haven’t received any other reports of continuous loading or refreshing issues.
Let us know if the steps above help resolve the issue for you.