Admin REST API webhook is not calling another server URL

Shopify Discussion
1

Hi team,

I set up a webhook from admin REST API on my development server by creating an app in my store.

All the webhooks are working fine.

Now I changed my server, moved all APIs to it, and registered all the webhooks with a new server URL.

Now, I’m not getting the data from webhook. I’m not sure whether webhook is working or not.

Is there any solution, please suggest, we have to go live by tomorrow.

Thanks

1 Like
2

Hello @shahidnoorisys ,

It’s flareAI - your Fully Automated Free Sales Machine here. We are helping Shopify merchants providing solutions for the last few years in Shopify Community.

If helpful, please consider Like and Accept solution.

Are you seeing the Webhook deliveries?

From your Partner Dashboard > Go to Apps > Click on your app > Insights > Webhook metrics

Webhook metrics - Shopify Partners 2022-10-25 01-43-40.png
Webhook metrics - Shopify Partners 2022-10-25 01-43-40.png330×442 16.5 KB

The Webhook metrics page shows failed deliveries over time. Are you seeing any data there?

If not, your Webhook is not set up correctly. Check the Webhook “address” you have given is correct.

You can test your webhook by adding some webhooks to your Shopify store if you have any. Refer this document and add some webhooks with the same address you added in REST API and try to debug the issue.

I hope my recommendations will be helpful for you.

Gina
flareAI