API

Retired Boards Appdev Subscriptions
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Topic summary

Goal: surface ReCharge subscription payment details (e.g., failed payment reason, number of retry attempts) inside Shopify (customer note, order note, or customer metafields).

Key clarification: Both ReCharge API and Shopify Admin API are needed. ReCharge holds the payment failure data; Shopify displays it.

Proposed approach:

  • Use middleware (a small service that connects two systems) to pull data from ReCharge via API key and write it into Shopify.
  • Preferred target is customer metafields (custom data fields), though customer or order notes are also options.

Implementation steps:

  1. Obtain a ReCharge API key and fetch the required failure/retry data. 2) Use Shopify Admin API to update customer metafields (or notes) with these values.

No-code/low-code option: If not working with a developer, use a customer field or workflow automation app that integrates with ReCharge and can run the sync.

Status/outcome: Guidance provided; implementation not yet completed. Open items: choose the exact Shopify field(s) to store the data and set up middleware or an appropriate app.

Summarized with AI on December 17. AI used: gpt-5.
1

I want to do an automated integration of information from recharge to shopify such as reason of failed payment and number of trials to proceed with the payment. I was told by recharge team that I need to do so through shopify API and by yours through recharge API so I am lost.

2

Hi Catherine,

Yes it’s true would need to use both ReCharge and Shopify Admin API. I’ve worked with both so I can help.

It’s not clear exactly what you’re asking, can we start with the reason of failed payment? Where would you like that to appear in Shopify?

3

What I need is to make this information available on shopify through customer
note, order note, or customer metafield

4

And how will this help me show these information on shopify?

5

You’re going to need middleware to bridge ReCharge with Shopify customer fields.

As a developer first I would get an API key from ReCharge then pull the data I want out. Then I would update Shopify customer meta fields with those values.

If you’re not working with a developer then look for a customer field app or workflow app that integrates with recharge and can run that automation.