Genius!!!
Topic summary
Core Issue:
Shopify merchants cannot natively combine a product discount (percentage or fixed amount) with free shipping in a single discount code. Customers must enter separate codes, which creates friction and can push orders below free shipping thresholds when discounts are applied.
Business Impact:
- Discount codes often reduce cart totals below free shipping minimums, negating promotional value
- Critical for influencer campaigns, affiliate programs, and first-time customer acquisition
- Merchants report customers abandoning purchases or being confused by shipping charges after applying discount codes
Community Response:
- Thread spans 5+ years with 350+ posts and dozens of vote requests
- Merchants express frustration that this âbasicâ feature exists on competing platforms (WooCommerce, Ecwid)
- Some users threaten platform migration due to this limitation
Shopifyâs Evolution:
- Initially: Feature marked as âin developmentâ with no ETA, votes collected by support staff
- September 2021: Shopify launched âDiscount Combinationsâ allowing customers to stack multiple codes AND introduced automatic free shipping discounts
- Current limitation: Still requires customers to enter multiple codes; no single code can apply both effects natively
Workarounds:
- Set conditional free shipping rates in shipping settings (applies automatically when threshold met)
- Use third-party apps like âDiscount Mixerâ or âSingle Code Discount by Swiftbeeâ ($0.99-$10/month)
- Shopify Plus merchants can use Discount Functions (requires development)
Status: Partially resolved through discount stacking, but original request for single-code solution remains unmet natively.
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Exactly what I wanted!!! > Offering free shipping for free order.
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Any news about combining free shipping with discount codes? Store owners have been asking for it for years.
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Hey guys,
I managed to make something work for my store:
I have multiple products, say product A (most expensive), B, C, D.
I have a discount code for product A which gives 100% to that product alone, but there is no free shipping if the discount code is used.
Others have said that you can create a shipping rate where if the total cart value is $0.00, create a new shipping called Free Shipping. This works, but if someone adds product B, C, D to the cart, then no free shipping.
Solution:
Change product A to 100kg.
Change the free shipping (in General Profile) so that if the total weight of the cart is more than 100kg free shipping (provided that product B, C, D are no where close to 100kg).
This way, if someone adds product A to the cart, they get free shipping regardless of price - so that when the discount is applied, they will also get free shipping.
The downside is that if someone simply buys product A alone without any discounts, they too get free shipping for product A (unless they add product B, C, or D).
Oh, and Shopify, go suck a pp.
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Hey, is there an update on this? My Influencers will want to process their orders and canât be expected to pay for shipping. Please let me know ASAP!
Thanks
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We did this by writing a script in the Shopify Script Editor. It would be a little different for each store based on the names of your shipping rates, but it can be done. DM me for help and Iâd be glad to assist.
What is the latest on this? This is a super simple improvement that should be able to be done in a single dev sprint?
This is not rocket science that the community asking. We want a promo code so that customers or partners can order a sample/product for free. ANd free does not mean to pay for shippingâŚ
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Exactly!
Agree!
To Shopify stuff, if thatâs to much to ask then perhaps allow us to put multiple discount offer / code please?
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This is not rocket science that the community asking. We want a promo code so that customers or partners can order a sample/product for free. And free does not mean to pay for shippingâŚ
We would also appreciate this function!
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I find it so strange that it is not possible to offer a customer 30% off and also free shipping.
It seems so basic.
Please add me to the list of votes !
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Iâm really surprised this feature is still not available 
Why canât you activate at least the possibility to use 2 codes at the same time. Please add me to to your vote list as well. Iâm pretty sure thousands of people would be intersted to use this feature as it seems totally normal to offer a discount + free shippingâŚ
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Iâm also looking for this!
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Put us down for another business that desperately needs this feature. Canât believe that itâs not an option.
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THIS FEATURE IS NOT AVAILABLE YET ANY NEWS GUYS???
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One more vote for offering free shipping AND a % discount together in order to earn Customersâ attention and trust.
@Trevor We need this too. Can you add us to the feature request?
Does anyone read more than the last post? Shopify are not reading or actioning this topic. There is no vote mechanism. Itâs a 3 year old topic. The only way to get through to them is to complain on their social platforms maybe they will listen then!!!
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