Are there ongoing issues with Sendle Australia?

Shopify Discussion
1

Hi

Does anyone know if Sendle Australia is in trouble? I’ve used them in the past and have been reasonably happy, although seem to have loads of bad reviews.

They are not collecting causing me to waste hours trying to sort it out. Sendle advise 'rescheduled pick-ups’ and computer-generated ‘driver tried to collect’ - which definitely did not happen.

I had no choice but to change to Australia Post via Addition. The problem is, Australia Post is not a preferred partner of Shopify - which also causes problems.

If other people are experiencing similar problems, Shopify should be notified so they can come up with a viable solution.

1 Like
2

Hi @Jo123 ,

If you are looking for an Australia Post shipping solution then suggest you check the Shopify Australia Post Rates and Labels app. The app works seamlessly within your Shopify dashboard and takes care of the entire shipping process starting from rates, labels, pickups, and tracking.

Also, for Sendle may I know what was the issue you were facing & are you still looking for a workaround to that?

Feel free to reach out with any queries, I will be happy to help!