Automatic discount codes for Customer segments that work in express checkout

Topic summary

A user is seeking an app that automatically applies discounts based on customer segments and functions properly with express checkout options. They encountered issues with their current automatic discount app failing to apply discounts during express checkout.

Proposed Solution:

  • Alpha Sale & Discount Manager was recommended as compatible with Shop Pay and PayPal express checkout methods.
  • For external checkout systems, compatibility depends on whether the platform supports Shopify’s standard automatic discounts.

Status:
The discussion remains open with a suggested testing approach: verify if Shopify’s native automatic discounts work with the specific checkout method being used.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.

Hi all,

I was wondering if anyone knows if there is an app that automatically applies a discount to cart based on customer segments AND it works with express checkout. I recently added an automatic discount app only to find out that the discount will not apply in express checkout. This is a real problem for us. I welcome any and all suggestions :blush:

Thanks in advance

Hi @whitecrane ,

Just checked in with my team at Alpha Sale — this really depends on the type of checkout you’re using.

If you’re using Shop Pay, or PayPal, Alpha Sale & Discount Manager should be a perfect solution for you.

But if you’re using some kind of external checkout, it really depends on whether that method supports automatic discounts at all, so it’s a bit tricky to say for sure. One way to check would be to see if Shopify’s standard automatic discounts apply. If so, then our app’s customer-based discounts will work too. Or just let me know which checkout you are using, and we’ll test it on our end.