- Hi im looking to automatically place a unique redirect link , url, qr code, button or anything on the order confirmation email where the final destination can be changed for each customer after the order has been placed already. I want send them to personalized image voting where they can choose the product/style they want for there order but this page can only be created after tge customer has already ordered. I tried sending emails to each customer but some go to spam. Some don’t answer on time. I just want to have it on their order confirmation email and change the final destination later.
Topic summary
A merchant wants to add dynamic, customizable links (URLs, QR codes, or buttons) to order confirmation emails that can be updated after orders are placed. The goal is directing customers to personalized content like image voting pages, with different destinations per customer.
Key Challenge:
Email content cannot be changed once sent. Some customers don’t respond to follow-up emails requesting information.
Proposed Solutions:
- Use a static URL in the email that points to a webpage whose content can be updated dynamically
- Customize the customer account page (/pages/order-status) with theme logic to display personalized information for logged-in customers
- Modify the order status page using customer tags, metafields, or shop metaobjects to show updated information
- Use content-gating apps (like Locksmith) to create private areas accessible through static links
- Implement unique redirect URLs (though this adds complexity)
Important Note:
The URL itself remains fixed in the email; only the destination content changes. Implementation complexity varies significantly based on specific requirements and whether customers need to be logged in.
An initial email’s content is unchangeable once sent and in someone’s email client, there are things like animated/updating images but that’s advanced stuff and kinda frowned on as a user annoyance.
If using only the online-sales channel for logged in customer this could just be setting up a page /pages/order-status (or some other name) with theme customizations and logic to display relevant info to that customer or to have a customized contact form or google-form for a poll, etc.
Hi @Belondiaye 
- change the final destination
So this would be a static link in that unchanging notification email(or sms etc) that points to a webpage, etc which could be changed.
The url would stay the same in the email, it’s the content at the destination that could be changed.
otherwise the url needs to be behind a login, or for "redirect"s unique enough to create a redirect to yet another possibly unique url without possibility of redirecting every customer.
The simplest approach is modifying the customers account page with theme customizations (if available) almost similar to a membership/wholesale customization
Or customize the order-status(thank you page) to show updated info from a customer tag, metafield, or a shop metaobject; or instead of a customer info from the order data.
e.g. https://help.shopify.com/en/manual/orders/status-tracking/customize-order-status
There’s also using content-gating apps like locksmith to setup private areas etc, again use in tandem with account page or metaobjects, etc
Bit of a mixed bag really, all depending on what the implementation details are or end up being.
If you need this customization or consulting then contact me by my email for services.
Contact info in forum signature.
ALWAYS please provide context, examples: store url, theme name, post url(s) , or any further detail in ALL correspondence.
Good Luck.