A user reported that their site navigation suddenly disappeared while using the Craft theme on Shopify’s Basic plan. The only recent changes were enabling Facebook, Pinterest, and Inbox integrations.
Resolution:
Navigation settings have been relocated in Shopify’s admin dashboard
Now found under: Content → Menus (previously in a different location)
A screenshot was provided showing the new menu location
Ongoing Issues:
Two additional users report they cannot see filters in their Menus option
One user shared a screenshot showing the missing filters
This secondary issue remains unresolved
The original navigation problem was solved by accessing the relocated menu settings, though some users are experiencing related menu visibility issues.
Summarized with AI on October 28.
AI used: claude-sonnet-4-5-20250929.
I had navigation until yesterday and it suddenly disappeared. I’m using Craft for my theme, I have the basic plan (just paid for this month), and it was there before. Recent changes: I enabled Facebook, Pinterest, and my Inbox. Otherwise nothing else has changed. URL www.hmgratitude.com
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