Basic Plan - Navigation disappeared

Topic summary

A user reported that their site navigation suddenly disappeared while using the Craft theme on Shopify’s Basic plan. The only recent changes were enabling Facebook, Pinterest, and Inbox integrations.

Resolution:

  • Navigation settings have been relocated in Shopify’s admin dashboard
  • Now found under: Content → Menus (previously in a different location)
  • A screenshot was provided showing the new menu location

Ongoing Issues:

  • Two additional users report they cannot see filters in their Menus option
  • One user shared a screenshot showing the missing filters
  • This secondary issue remains unresolved

The original navigation problem was solved by accessing the relocated menu settings, though some users are experiencing related menu visibility issues.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.

I had navigation until yesterday and it suddenly disappeared. I’m using Craft for my theme, I have the basic plan (just paid for this month), and it was there before. Recent changes: I enabled Facebook, Pinterest, and my Inbox. Otherwise nothing else has changed. URL www.hmgratitude.com

Any help would be appreciated.

1 Like

Hey @CountryGirl1

Navigation tab is now in Menus under Content in your Shopify admin dashboard.

Best Regards,

Moeed

2 Likes

Thank you!! This was driving me crazy today!

1 Like

Thank you for your reply. I’m glad to hear that the solution worked well for you. If you require any more help, please don’t hesitate to reach out. If you find this information useful, a Like would be greatly appreciated.

Me too!!!

The filters are not showing on my Menus option.

Anyone else experience this?

1 Like

Me neither.