Bundle error in admin: "This bundle product is no longer managed by a bundles app"

Retired Boards Appdev Extensions

Topic summary

A bundles app developer is encountering an error message in Shopify admin: “This bundle product is no longer managed by a bundles app.” This appears on all merchant products using the requiresComponents flag, which is necessary to hide incompatible payment options like Apple Pay.

Core Issue:

  • Setting requiresComponents triggers the error banner
  • Merchants cannot edit tags or activate draft products
  • Deploying the product configuration extension did not resolve the issue

Attempted Solutions:

  • Using productClaimOwnership mutation fails for existing products with error: “Bundles ownership cannot be claimed for an existing product”
  • This blocks merchants migrating from previous app versions or using existing products

Shopify Response:

  • Identified a bug in productVariantRelationshipBulkUpdate mutation when using removeAllProductVariantRelationships: true
  • Bug has been fixed and affected products backfilled

Current Status:
One user reports the message still appears on product admin pages, seeking a way to reset the field and remove the error.

Summarized with AI on October 25. AI used: claude-sonnet-4-5-20250929.
1

Our app builds customized bundles using Shopify’s cart transform function (https://shopify.dev/docs/api/functions/reference/cart-transform) and we set the requiresComponents flags on the parent bundle (product variant - https://shopify.dev/docs/api/admin-graphql/2023-10/objects/productvariant#field-productvariant-requirescomponents) .

We are required to set **requiresComponents** flag on the bundle product variant so that certain incompatible payment options like Apple Pay are hidden for bundles (as recommended to us by Shopify’s technical bundles support team).

As a result of setting this flag, all product variants and their corresponding products have this incorrect error message: “This bundle product is no longer managed by a bundles app - This product was created by an app that was uninstalled. Customers may not be able to purchase the items as a bundle.” This is impacting ALL MERCHANT using the app with **requiresComponents** flag.

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Under the “Bundled products” card, the merchants see this error message: “The app used to create this product was uninstalled”.

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Aside from causing lots of confusion among merchants and incoming support requests, Merchants are also not able to edit tags for these products or set it to “Active” if the product is in draft or was set to draft after the customized bundle was created in the app.

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We have added and deployed the product configuration extension (https://shopify.dev/docs/apps/selling-strategies/bundles/product-config) without any luck. We first started with a development store by first using yarn dev to test on a dev store and then successfully deploying with yarn deploy. Neither of the methods removed this error message or displayed the product extension text that was edited and added.

We also tried to deploy this on the production app successfully and still have merchants seeing this error message.

How do we make the customized bundles configured via our app to be treated like a bundle product without showing any confusing error messages and limitations around editing and publishing the bundle?

2

Hey there!

This issue is usually caused when the app didn’t claim the ownership of the product during creation. This property is used to display & associate the correct app in bundles card in the Product Details Page.

Let us know if this solves the issue

3

Hi @vitorascorrea ,

Thanks for your response. However, majority of our merchants use existing products from their store (for SEO and other reasons) or are migrating from our previous version of the app (Simple Bundles without cart transform function) and this mutation does not allow setting product ownership for bundles on existing products. We receive the following error message: “Bundles ownership cannot be claimed for an existing product.”

Do you know how we can set ownership of product bundles that have already been created or are currently migrated from our previous version? If not, is there another way to remove the red banner with the error: “This Bundle Product Is No Longer Managed By A Bundles App”

Here’s the GQL request:


mutation {
productUpdate(input: {id: "gid://shopify/Product/108828309", claimOwnership: {bundles: true}}) {
product {
id
}
}
}

Here’s the error message:

[{"message"=>"Bundles ownership cannot be claimed for an existing product.", "locations"=>[{"line"=>2, "column"=>3}], "path"=>["productUpdate"]}]
4

Hi @vitorascorrea ,

Just following up on my previous reply. What options do we have to remove the message for our merchants who already have bundles created in Shopify and set up as bundles in our app?

Thanks for your time!

5

Hi Basil, sorry for the delayed response!

We detected a bug when calling the productVariantRelationshipBulkUpdate for non-first-party app bundle products when passing **removeAllProductVariantRelationships: true**, which was the culprit of the merchants seeing that error banner on their product details page in contexts that aren’t applicable. We fixed that bug and already backfilled affected products.

Thanks for your patience and let us know if the issue persists,

Vitor

6

@vitorascorrea A user can still see this message on the product admin page. Is there any way we can reset the field to remove the message?