Buy button not working on google site

Topic summary

A user is experiencing connection errors when attempting to use Shopify buy buttons embedded on a Google Site. When customers try to checkout, the system fails to connect to the Shopify store.

Troubleshooting attempts made:

  • Uninstalled and reinstalled the Google app multiple times
  • Created a Google Analytics profile
  • Tried separating the “div” code and placing it in different embed locations

None of these solutions have resolved the issue. Another user has reported experiencing the same problem, indicating this may be a broader technical issue. The discussion remains unresolved with no working solution identified yet.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

I have added buy buttons to my google site but it has an error each time when going to the checkout that it refuses to connect to my shopify store. I have uninstalled the google app a couple times. I have created a google analytics profile, nothing seems to be working. There was even an idea of separating the “div” code and placing it another embed location but that didn’t work also. Any ideas?

1 Like

I’m having the same issue. Were you able to resolve this?