buying shipping labels

Shopify Discussion

Topic summary

New seller cannot purchase shipping labels due to an account verification hold. The on-screen notice states that changes are required to buy labels for the current location and that the account is being verified.

Timeline and status: Verification may take up to 2 business days.

Next steps: Wait for verification to complete; if the issue persists beyond 2 business days, contact Shopify Support. No resolution yet and no additional technical details or attachments provided.

Summarized with AI on December 18. AI used: gpt-5.
1

:sweat_smile: new seller,when buy labels,show :

To buy shipping labels for this location, the following changes have to be made:We are currently verifying your account. If the issue is not resolved within the next 2 business days, please contact Support.