Hi there,
I don’t know what is going with my Shopify store account. But I can’t purchase labels . When I click on create shipping labels , It says”your shop is temporarily unable to purchase shipping labels , and I don’t know why?
I haven’t had this issue in the past. Can you help me fix this problem please . Cause I have a lot of orders to ship.
Hi, @Derlysnature !
Sorry to hear you’ve been experiencing issues when trying to purchase shipping labels. I can understand the importance of getting this resolved as quickly as possible. Are you seeing any other errors or banners on your Shopify Admin?
If there is no other information or errors, your best bet will be to reach out to our Support team directly for some assistance. Since we can’t provide account-specific support via the Community at this time, we’d be happy to look into this further with you via live chat, callback request or email. Here is the link to contact our Support team, just login and follow the prompts.
If there is any further information (specific errors, or banners in your admin) please share them here, as they will be a good indication of the issue that is occurring and we can investigate further. Thanks!
Hi did you ever figure this out? I am having the same problem with no help from customer service?