I found a service that charges $0.032 / reply. This is insane. Did anyone successfully manage to lower down customer support cost with any fully ai driven chatbot? Even sales assistant are very expensive. Or is it just me? Love to know any service you are using.

Can AI chatbots really reduce customer support costs?

AatirK February 26, 2024, 12:59pm 3

It isn’t, it’s $1.8 / conversation (with tokenization limit).

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