Can I hook up WhatsApp catalog to link to products in my shopify store?

Shopify Discussion

Topic summary

Integrating WhatsApp Business Catalog with Shopify to link products and route orders to the Shopify store is the core request. The aim is for customers to browse products in WhatsApp, then be directed to the site to place an order, with orders tied to the corresponding Shopify products.

Participants note that most existing WhatsApp–Shopify integrations focus on customer support/messaging rather than ordering or catalog syncing.

Community input is limited: multiple users express the same need; no one reports a working setup.

New lead: a user shares a Shopify App Store link to “WhatsApp Sales Channel,” but they haven’t tested it and describe it as expensive. Its exact capabilities (catalog-to-product linking, order flow into Shopify) remain unconfirmed.

Status: Unresolved. Open questions include viable apps, actual ordering integration, costs, and whether WhatsApp catalog can sync/link reliably to Shopify products.

Summarized with AI on December 20. AI used: gpt-5.
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So WhatsApp business allows people to create a catalog of products. I was wondering is there any way to integrate this within Shopify so that any orders made through WhatsApp can be linked to the product on my Shopify store? Everything I read about integrated WhatsApp with Shopify seems to involve using it as a customer support tool, communicating with customers rather than integrating the ordering system. I was hoping a customer could potentially use WhatsApp to browse my products, then make an order which would direct them to the site.

Has anyone done this? Are there any apps that make this possible?

Thanks

4 Likes
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Same question here

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were you able to solve this ?

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I found an app, but I haven’t tried yet. And it seems expensive: https://apps.shopify.com/whatsapp-sales-channel