someone contacted me through my website via chat claiming to help me with my website. He said it was a necessary step to attract customers. He said I needed a premium theme which would normally cost around £330, but he could offer a design for £220. I asked him for his Shopify profile because he said he found my website here on Shopify (how would he be able to find my website here?! I just registered my community profile to ask this particular question). Instead, he gave me two websites that he claimed to have designed. He also said that he would start the work without payment first, and I could pay when he was done.
Hi there @MegaAlex . I’m happy to help you out with this!
I wouldn’t be able to say for certain whether this person is trustworthy or not, but if you are looking for a trustworthy person to help you design your website I would recommend hiring a Shopify Expert from the Experts Marketplace. Shopify Experts are trusted, third-party agencies and freelancers who offer services for Shopify merchants. You can read more about Shopify Experts here and you can find the Experts Marketplace on this page.
What type of work would you like done on your website? If you are looking for more ways to attract customers we have a few great guides I can share below to help as well.
I am in the same situation, someone contacted me via Instagram chat and asked me to help with my Shopify website. He offered discount, premium theme and conversion apps so that the traffic will increase. but he is too pushy as well. I can’t decide if he is trustworthy or not. But I definitely need help with my website.
I got the answer of hiring the Shopify Expert is the best solution. But how you can check if the person who reached out to you is a trustworthy Shopify partner? Do they have a discount for premium theme? Does this premium theme needs to be purchased through your store or they are buying it separately somewhere else for you? How to check if the theme they claimed they bought is legit and licensed shopify theme? What are common red flags for this type of situation?