Hello,
I am using Dawn theme and when i try to add products to cart sometimes it wont see them. Even if the products are added i tried to do the checkout but when i click the button it wont take me anywhere, jusr refreshing the page.
I would appreciate if anybody can give me a hint.
Thank you!
Hi there!
Can you share your store URL, or more specifically, a link to a product page where this problem occurs? I would need to re-create the problem to begin diagnosing. It sounds like a Javascript error that occurs intermittently.
Hi @Mariusdaniel ,
Are you just trying to run a test order? Are you doing so from your admin/theme editor or from the public/customer perspective? Make sure you aren’t in your theme editor when attempting to run tests that involve both cart and checkout.
Additionally, I would advise clearing you cache or attempting to test from a different browser altogether (Chrome that is up-to-date is optimal) and see if that resolves the issue.
Do let me know how that works out for you!
Hello,
Hello Ren,
I tried everything you said, but nothing worked for me.
Thank you!
I managed to do a backup of the theme and after I applied the same theme and din all the configuration. It worked for me.
Thanks
Thanks for the update! I’m glad you managed to get things working for you and I will be sure to remember this feedback to assist others down the line.
How are things going otherwise? Will you be ready to launch soon? How are you going to approach your marketing?