Hi
can any one help me out, my add to cart button is not working
dawn them
Hey @Danieln0 ,
I’d love to understand a bit more about this in order to help you out!
Any added context that you can provide will greatly help us pinpoint where the issue is stemming from and what steps we can take next:
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Has the “Add to cart” button worked at all whilst using the Dawn theme or has it stopped working recently?
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Have you made any adjustments to your website? Such as edited your theme code or installed/uninstalled any apps?
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Do you mind sharing your website URL?
Since we’re not currently experiencing any known issues impacting product pages or the checkout, I’d be curious to know if we can isolate the issue to your device or browser. Would you mind testing a few things for me?
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Clear your cache and cookies - When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.
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Ensure your browser is up to date.
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Try an Incognito window.
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Try another browser (e.g. Safari).
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Log in to your Shopify mobile app and try adding a product to your cart.
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Try completing the same steps on your phone, using data rather than WiFi.
Looking forward to hearing how that goes!
HI @Moira
yes the add to cart was walking okay but I change some code because I was try to arrange my product description to full- width after that my add to cart stopped to working
password : prowhi
Shopify knows that errors are just human nature, so we have provided a way to undo changes made to a code file in your theme over time. Rather than trying to re-implement your product code, my first suggestion is to try rolling back your .liquid files individually to a time and date before you made the changes.
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From your Shopify admin, go to Online Store > Themes.
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Find the theme you want to edit, and then click Actions > Edit code.
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Click on one of the files under the relevant folder in which you want to undo changes.
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Click Older versions next to the file name
- Click the drop-down menu to select an older version. Clicking a date stamp will roll the code back to that saved version. If you remember when you made the changes, you can return to the state of the file before your changes.
- If you remember when you made the changes, you can return to the state of the file before your changes. Finally, don’t forget to hit that green save button!
TIP: We always suggest you first duplicate the theme and work in the duplicate. That way you can always go back to your previous version.
Once you have managed to roll back to a previously saved version of your theme, we can then work on implementing the correct code needed to arrange your product description to full- width.
1 Like
Hi @Moira
Thanks I reversed the process place can you help me to make my product description full-width
Head to Online Store → Themes → Edit code → Assets → theme.scss.liquid and paste this code at the end of the file:
@media screen and (min-width: 990px) {
.product:not(.product--no-media):not(.featured-product) .product__info-wrapper {
max-width: 70% !important;
width: 70% !important;
}
}
As I do not have access to your theme editor, I highly suggest posting your request on the following community thread:
A Shopify Expert will be able to access your store directly and implement the code for you.
All the best,
what folder or template or file do I need to undone I can’t see on the screenshot
Hey @mike1231 , this depends on which section you made adjustments to. Are you wanting to revert the changes you made to your product description?
THANK YOU
Glad you found this thread helpful @Blastiffy ! Don’t hesitate to reach back out if you require any further assistance as you continue to work on your store.
All the best,
I am currently having this same issue but I have not make any changes to the codes. I have try all the above as well like using other browsers, clear cache but the cart page keep refreshing only.
Hey @Guarazez ,
Sorry to hear you are facing this issue, would you mind sharing your store URL so I can take a closer look?
Look forward to hearing from you!
I am having an issue with my add to cart . Using zeexo theme. 1) doesnt add products to the store 2) when i click on The cart icon nothing opens up… i did change pictures on the website but mot sure of that also has effect on this.
Hey @LANORABAGS ,
Without being able to see your store, it’s difficult for me to establish what is happening. Would you mind sharing your website URL with me so I can take a closer look?
Look forward to hearing from you!
sure
I just took a look at your website and am able to successfully add products to my cart and reach checkout, are you still having trouble with this on your end? What browser are you currently operating on?
Hi add to cart button not working, have not changed any code, please help
Hey @in56 , would you mind sharing your website URL so I can take a closer look? Thanks,
Hi, I’m not sure if you’re still available but I’m working on a site (with the craft theme) for a client and encountered the add to cart button issue too. I’ve tried about everything in the book but nothing has worked. Would you be able to help?
https://aromatics-by-j-renee.myshopify.com/products/wickless-candle-bundle
PW: giaste
Hey @Shariesa_Taylor !
Are you still running into trouble with this issue? I just had a look at your store and managed to successfully add multiple products to the cart:
Let me know if you found a solution to your query,