Can not attach CJ dropshipping to my shopify account

Topic summary

Users cannot install or connect the CJ Dropshipping app to Shopify; the Shopify App Store shows “This app is not currently available on the Shopify App Store.” Attempts to find public notices about removal were unsuccessful.

Multiple merchants report the same issue affecting new store setup and ongoing operations, including inability to access products and delays in running ads. The problem appears recent and occurs at the point of connecting/installing the app.

A shared reply from CJ Dropshipping support states the app was removed by Shopify due to a “misoperation” by Shopify platform personnel. CJ’s IT team is communicating with Shopify to restore the app, apologizing for the inconvenience and promising to notify users once resolved.

No timeline (ETA) or official Shopify announcement is available. All concrete updates come from CJ’s support message.

Status: unresolved and ongoing. Suggested action: wait for the fix and contact CJ Dropshipping support for updates. Context: CJ Dropshipping is a third-party dropshipping service; installation occurs via the Shopify App Store.

Summarized with AI on December 12. AI used: gpt-5.

I am trying to install the CJ dropshipping app in my Shopify account, but I keep getting a message that:

This app is not currently available on the Shopify App Store. If you have support questions, contact CJDropshipping directly.

I tried to search on internet but I couldn’t find anything that says that it’s not available anymore.

Can you help with that, or confirm if the app is not available anymore?

Thanks.

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I am having the same problem.

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i also have the same problem

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same here

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I’ve contacted the staff of cj and they responded with “We are very sorry that our APP was removed by Shopify due to the misoperation of Shopify platform personnel. Our IT team is communicating with Shopify to urge them to solve this problem. We are very sorry for the inconvenience caused. We will inform you as soon as the problem is solved. Please don’t worry.”

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I am having the same problem. Anyone know how to fix this or when it will be resolved? How recent is this. I can’t find any source of this issue anywhere but here…

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I’m having the same issue here. Now we wait!

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I have the same issue.

I wanted to set up a new store and connect it to CJ…

I contacted the support, I hope they‘ll fix it

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It has to be as soon as we try connect… The pain :joy:

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same with me too, maybe the app only want us to install after that leave us, and pay for next not free app

Me tooooooo!! I am having problem accessing my products now this weekend I don’t have ads to post…