Will our POS system work with 2 tap/chip card readers? One is installed now, but want to have 2 in use at the same time in the same brick & mortar location.
Hi,** @PamBeatty **.
You can have more than one card reader to connect to your Shopify POS system, though we recommend connecting your second card reader to a separate device that the first one is connected to. This is because connection issues may arise when more than one card reader is connected onto the same device.
Do you already have two separate devices (for example, two different iPads on your brick and mortar store) that you can connect the other card reader to?
No, we only have one device (ipad) in use. Can a card reader work off of an iphone app?
** @PamBeatty **
Our card readers are compatible with an iPhone, as long as it meets the following requirements:
- iPhone model must be at least 5s or higher
- iPhone must be running on either iOS 12 or iOS 12.2 or higher, depending on the card reader model you have or wish to purchase
For more information on a specific card reader’s requirements, you can find the specific model on this help page and click on the model’s link. From there, you can scroll down to the Card reader requirements section, which will detail all the necessary information you need.
Which card reader do you currently have for your store?