How can I tell if my customer is a scammer?
Hey, @cbrown218 !
Thanks for checking in here in the Shopify Community, and I’m happy to provide you with some helpful information for your store.
To protect your store from fraudulent activities, I recommend using our very own Fraud Filter app here, which is free to use. This app is designed to minimize chargebacks by filtering and blocking potentially fraudulent orders based on the rules you set. It can also alert you of high-risk orders or cancel them altogether. You can learn more about setting up Fraud Filter rules by checking out this article: Set up Fraud Filter · Shopify Help Center here.
Furthermore, you can refer to the Fraud analysis guide at this page to learn how to identify and handle high-risk orders. For added protection against fraud, you may also want to consider using third-party apps such as;
Finally, this page here also provides tips on how to safeguard your business from chargebacks and other types of fraud, as well as links to additional resources and apps that can help you safeguard your store. I highly recommend reading this page if you’re looking to improve your store’s fraud prevention strategies and protect your business from potential losses.
Aside from that, how is business going? Are you making the most of social media to promote your products and engage with your customers? We have comprehensive guide to social media marketing for ecommerce that can help you develop effective strategies and tactics to grow your social media presence. Check it out here to learn more!