Canecellation

Topic summary

A user is requesting cancellation of their Shopify subscription, which they initially requested over a week ago. Despite the cancellation request, they were charged $50 and are now seeking:

  • Immediate subscription cancellation
  • Reimbursement of the $50 charge
  • Email confirmation once the cancellation is processed

The issue remains unresolved with no responses from Shopify support or other users yet.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

I want my subscription to be canceled. I requested this over a week ago and received a $50 charge. I would also like to have that reimbursed. Please send me an email letting me know my subscription has been canceled.