I recently linked my domain name to my shopify store. It says connected on the “Domains” on Settings but for some reason when I try to connect, it says :
Hmm. We’re having trouble finding that site.
Do I need to wait more time for it to connect? or what’s the deal? it’s driving me crazy. name of the site is :
please help
Hi there,
It may be because of caching issue on your side.
I can open it from here.
Please clear your cache and check again.
Thank you for bringing your questions to the community. I understand how important the visibility of your coming store is prior to the launch! Let’s work it out together!
Upon checking your website, it looks like www.davidaste-store.art was connected successfully and is presenting your coming soon page. Rest assured that visitors can now visit that page.
Are you still experiencing the issue? If yes, you can try clearing the cache and cookies of your browsers to rule out the local factors. After that, completely relaunch the browser. Or try on another web browser and use an incognito tab/window to visit your storefront.
It might take up to 48 hours for your domain to be verified and connected. If 48 hours pass and the issue persists, please contact us through our live chat support. Kindly log in and select the store in question, so our specialists will be given the proper access and able to assist with your store.
Let me know if you have any further questions. I will be more than happy to work with you!
