This store is still in development.
When I accept the payment with our credit card, this error pops up:
The store cannot accept the provided payment.
Other payments were possible with the credit card.
Anyone had a similar issue?
see error in red
Topic summary
Payment for integrating a third-party app fails on a Shopify development store. When attempting to accept the app’s charge with a credit card, an error appears: “The store cannot accept the provided payment.”
- Context: The store is still in development (not yet live). The same credit card has successfully processed other payments elsewhere, implying the issue may be specific to this store/app checkout.
- Evidence: A screenshot is provided showing the error in red; the image is central for confirming the exact failure message.
- Status: No troubleshooting steps or platform guidance are reported. No confirmed cause (e.g., card, store status, or app billing) has been identified.
- Outcome: No resolution yet. The poster asks if others have had a similar issue; the thread remains open with unanswered questions.