Cannot process payment regardless which cards

Shopify Apps
1

I tried to check out but I kept getting “There was an issue processing your payment. Try again or use a different payment method”. It was just working fine a day ago, with same payment info. I added 2 different new cards but no avail. There was no flag on my credit cards either. I even tried to open a new account and still cannot check out.

I can pay successfully with the same payment method via the merchant’s website with shop app, but problem in the actual app or shop app website itself.

Help please.

2

Hi @Halo13Echo !

It looks like you are a customer. You can try to reach out to the store owner or double check with your card provider to make sure that there is no any restrictions in your account.