Hi,
I’ve created product bundle at my store and send coupon code with it manually, but the issue is that next time when i enter normal product to the cart which doesn’t have any coupon code when i visit the checkout page old coupon code gets applied automatically. i tried to send empty input field with discount name but still coupon remains there. what is the issue and how can i fix it please suggest.
Hey, @hubsyntax .
Elias here with Shopify Support. Thank you for reaching out.
I understand that you’re testing your coupon codes and it seems the coupon code is being saved in the checkout. Rest assured, this does not happen for new customers visiting your shop, unless they have a cart with a coupon code applied.
The reason this is happening is because most browsers are able to save some of the carts that haven’t been checked out, so it’s likely that you’ve only tested the coupon code and did not complete the purchase - which results in an abandoned cart. Nevertheless, when a customer successfully checks out with a coupon code, the coupon would not appear for their next cart. In order to fix this, you can click on the small “x” beside your discount code, or by clearing your browser’s cache and cookies.
I’d love to know if this helps you resolve the issue. Keep me posted!