Hi,
I’m stuck on this loading screen on my phone when trying to checkout but when you scroll down it shows perfectly fine. This can be a problem for customers if they decide to just leave thinking it tales too long to load. Only noticed today after I deleted some unused files (photos) yesterday. Tried clearing browsing data and switching browsers (safari, chrome).
Anyone know how to fix this?
Im using Dawn theme.
Im on Iphone X
Additional note:
Tried on an android phone and it works fine. Also works fine on mac. Im thinking ios issue?
Hey @wilhelmsuykoii ,
Thanks for bringing this to our attention! Our developer team was made aware of this issue earlier today and a fix has been implemented. Try clearing your phone browser cookies, then try loading your checkout again.
Please let me know if you’re still experiencing any issues and I can have them look into it further!