Checkout UI Extensions Shopify Plus Requirement - Doc Inconsistencies

Retired Boards Appdev Extensions
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Topic summary

Main issue: Conflicting docs on whether Checkout UI Extensions (CUE) require Shopify Plus for all checkout steps or only for information/shipping/payment.

Key clarification: A Shopify representative stated CUE are available only to Shopify Plus merchants. They explicitly included the information, shipping, and payment steps, and said the docs will be updated to reflect this.

Implication: The response indicates CUE are Plus-only overall, not just for specific steps. The Order Summary step wasn’t explicitly mentioned in the reply, but no exceptions were noted.

Follow-up concern: A participant asked if this restriction might change, noting non-Plus merchants miss critical features.

Status/outcomes:

  • Decision: No change announced; CUE remain Plus-only.
  • Action: Documentation will be corrected for consistency.
  • Open question: Whether availability will expand beyond Plus in the future remains unanswered.
Summarized with AI on December 23. AI used: gpt-5.
1

Question: Are Shopify Checkout UI Extensions as a whole only available on Shopify Plus or are just specific features only available on Shopify Plus?

Explanation:

On some documentation pages it is stated that “Checkout UI extensions are available only to Shopify Plus merchants” and on other documentation pages it is stated that “Checkout UI extensions for the information, shipping and payment steps are available only to stores on a Shopify Plus plan”.

From what I understand, the Shopify checkout steps are Information → Shipping → Payment → Order Summary → Pay / Complete.

Is the latter statement true and Checkout UI Extensions are only available on Shopify Plus accounts for the information, shipping, and payment steps? If so, can a Checkout UI Extension for the Order Summary step be built for Non-Shopify-Plus accounts?

Or is the former statement true and Checkout UI Extensions are completely restricted to Shopify Plus accounts?

2

Hey @AppDev5

Checkout UI Extensions are available only to Shopify Plus merchants. This includes extensions for the information, shipping, and payment steps of the checkout process. Thanks for flagging this - I’ll pass along the feedback to get the docs updated.

3

Will this change in the future?. seems unfortunate our customers not on plus cant use some critical features