collaborator code

Technical Q&A

Topic summary

A Shopify collaborator code is a unique 4-digit security code required when Shopify Partners (developers or agencies) request access to a store.

Purpose:

  • Ensures only authorized users can request collaborator access
  • Allows store owners to control permissions granted to external partners

How to find it:

  • Navigate to Shopify admin > Settings > Users and permissions
  • Look under the “Collaborators” section
  • If no code appears, your store doesn’t require one for access requests

Usage:
Share this code with trusted Shopify Partners when they need to access your store. As the owner, you can specify what permissions each collaborator receives.

Multiple respondents provided links to official Shopify documentation for additional details on collaborator accounts and access management.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

What is a collaborator code? And where do I find it.

2 Likes
2

Hello there @BlackGambit You should be able to get all the information you need on collaborator codes and accounts here https://help.shopify.com/en/partners/dashboard/managing-stores/request-access#:~:text=Collaborator%20accounts%20give%20you%20access,stores%20in%20your%20Partner%20Dashboard.

3

You will it under settings—> users and permissions tab. It’s a four digit code. You basically send a Collab request code to people whom you want to give access to your store. Also you will have the ability to choose as an owner what permissions to give to that person.

4

Hi @BlackGambit

This is the code required for developers, or someone can send a request to access your store. You can find that code in store admin > Settings > Users and permissions.

5

Hi @BlackGambit

A collaborator code is a unique code that Shopify requires when a Shopify Partner (like a developer or agency) requests access to your store as a collaborator. This helps keep your store secure by ensuring only authorized users can request access.

You can find your collaborator code by going to Settings > Users and permissions in your Shopify admin. If your store requires a code, you’ll see it under the “Collaborators” section. Share this code with your Shopify Partner when they request access. If you don’t see a code, it means your store doesn’t require one, and they can send a request without it.

To know more information, you can read here:

https://www.digismoothie.com/blog/collaborator-request-code#:~:text=Where%20to%20find%20Shopify’s%20collaborator,it%20with%20the%20desired%20person

https://help.shopify.com/en/manual/your-account/staff-accounts/security/collaborator-accounts