How can I collect tax on my US orders and ship them DDP from the UK?
Topic summary
A UK-based merchant asks how to collect taxes on US orders and ship them DDP (Delivered Duty Paid).
Two-part solution outlined:
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Tax collection setup: Navigate to Settings → Taxes and Duties → “Duties and import taxes” → Enable “Collect duties and import taxes at checkout.” Configure the UK market and choose whether to include duties in the product price or show as a separate line item. Note that Shopify charges a fee for this service.
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Shipping label generation: Shopify currently lacks native DDP shipping options from the UK. Merchants need to use third-party apps or shipping partners that support DDP labels, paying duties when purchasing the label.
Additional recommendations:
- Configure state-specific US tax rates
- Ensure shipments are marked as DDP
- Include accurate customs documentation (HS codes, item descriptions)
- Consider third-party apps like PluginHive’s Multi Carrier Shipping Label App for automated tax collection, multi-carrier DDP label generation, and customs documentation
Great question. This is actually a two-step approach in this particular scenario.
Step one, you can go into settings, taxes and duties, under ‘Duties and import taxes’ click Set up Collect duties and import taxes at checkout. There is a fee that Shopify charges for this, but you can set UK as the market and then choose whether you want to include the duties and the price that gets charged, or have it as a separate line item.
The second part is actually buying the shipping label itself. Unfortunately, we don’t currently have any DDP shipping options from the UK, but you would be able to look at other apps or other shipping partners where you could then use a DDP option and you would just pay the duties when you buy that label.
To ship US orders DDP from the UK and collect taxes correctly, enable tax calculation in your store and configure state-wise US taxes. Ensure your shipments are marked as DDP so duties and import taxes are prepaid, and include accurate customs details like HS codes and item descriptions to avoid delays.
Using PluginHive’s Multi Carrier Shipping Label App, you can automate tax collection, generate DDP shipping labels across multiple carriers, and include precise customs documentation—all directly from your store. This makes shipping easier, keeps everything compliant, and lets your US customers pay upfront without surprises.