Compare at price not showing

Topic summary

A user is unable to display compare-at pricing on their product pages despite disabling the compare-at price hiding feature in their Symmetry theme.

Troubleshooting Steps Provided:

  • Set compare-at prices individually for each product variant through variant settings
  • Access variant settings by clicking on specific variants or using the “Add variant” button to view existing variants
  • Use Shopify’s “Bulk edit” feature to update compare-at prices across multiple variants simultaneously
  • Ensure pricing columns are visible in bulk edit view

Additional Suggestion:

  • A third-party app (SalesStrike) was recommended for bulk editing compare-at prices to streamline the sales setup process

Status: The issue appears to be a configuration matter rather than a technical bug. The user needs clarification on whether they cannot find the compare-at price settings or if the prices aren’t displaying correctly on the frontend after being set.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.


Hi,

When I try to add the compare-at-price to the product page, it is not available. I already turned off the compare-at price hiding. I have the symmetry theme. I want to show the discounts in the product page.

Hi @vnmswim ,

Just to clarify - are you having trouble finding where to specify the compare-at price in your settings, or is the issue with how it’s displayed on the product pages?

If it’s the first issue, you’ll need to set the compare-at price for each variant individually by going into the variant’s settings. You should be able to simply click on a specific variant, and a settings page like this should open:

If you can’t access your variants list, you can also try clicking “Add variant” — but instead of adding a new one, this should also let you view the list of existing variants. Just click on any of those to get to their individual settings.

Another option is to update this via the “Bulk edit” feature:

Make sure the pricing columns are visible so you can adjust them easily.

If you are setting up sales then I suggest the SalesStrike app to bulk edit compare at price so you don’t have to do it one by one. After running a clothing store for few years, My husband and I made this app to address the problem with creating sales easier and for cheap.

https://apps.shopify.com/salestrike