Why isn't my compare-at-price displaying on my products?

Topic summary

A Shopify store owner is unable to display compare-at prices (strikethrough pricing) on their products despite creating discounts and adjusting market preference settings.

Key Issue:

  • Compare-at prices are not appearing on the storefront even after unchecking “Compare-at price hiding” in Markets settings
  • Screenshots were shared showing the configuration

Solution Provided:

  • Compare-at prices must be manually set on each product/variant in the Products page—they don’t automatically sync with discount codes
  • For stores with many products, using the Shopify API (or finding an app) is recommended to keep compare-at prices synchronized with discounts

Status: The issue appears resolved with clarification that this requires manual product configuration rather than automatic discount integration.

Summarized with AI on November 17. AI used: claude-sonnet-4-5-20250929.

Hello!

Link to our website: www.julexpress.no

We have a problem where we cant get the discount to appear.

I want to have a compare-at-price for the products.

What i have done:

Created a discount for the product

Unchecked the “Compare-at price hiding” in settings → Settings → Markets → Preferences

Removed the Geolocation app - It has no use for us since we only sell in Norway

Any solutions on how we can solve this issue?

Thanks in advance :slightly_smiling_face:

Anyone can help?

The compare-at price isn’t automatically linked to discounts; you have to set it on each product/variant in the Products page.

If you have a large number of products, then I recommend using the Shopify API (or finding an app) to keep them in sync.