Why is it that Shopify’s Captial loans do not account for payouts that are at the mercy of Shopify?? It takes a week to get paid but only days for the clawback to come with often nothing to grab. The last thing I want is to have a Bad Act on my account and limit my growth but what gives?
Why can’t the systems talk to one another? Why is Shopify so eager to take but not to give what is rightfully yours? None of this makes sense.
The exact same thing just happened to us yesterday. Orders used to be assigned to a payout a day or two in the future, now it’s taking a full week. However they’re trying to bill us each day for sales well before the payout occurs so there is no money to take. Not sure what to do about this but it seems like a very stupid problem.
YES! Borrowers Beware! This is NOT mentioned when we accept the “Capital”. The wording does NOT state that the reimbursement to Shopify comes DAYS before your payout occurs. You are threatened with a Bad Act, if Shopify’s clawback bounces (plus your bank’s fee). I responded to my Bad Act email but have not gotten an explanation. This system will really be a mess if you have a ZBAccount. DO BETTER SHOPIFY. Small businesses don’t need more scammers.
Shopify sent an email today and mentioned that same-day payouts are becoming a thing. It’s great that we’ll get our money in 1-8 hours rather than waiting 7 days.
Hopefully, this adjustment is open to everyone and not only for those who meet certain criteria but it LOOKS like this Captial Clawback issue will be resolved!