A user encountered a mobile banner sizing issue on their Shopify store using Dawn theme 15.3.0. Despite trying multiple image sizes following guidelines, the hero banner displayed correctly on desktop but failed to adjust properly on mobile devices.
Solution provided:
Custom CSS code added to base.css file to control mobile banner height and image object-fit properties
Additional CSS snippet provided to reduce padding around the “Shop Now” button
Outcome:
Both CSS solutions successfully resolved the sizing issues. The discussion is now closed with the problem fully addressed through custom code modifications.
Summarized with AI on October 28.
AI used: claude-sonnet-4-5-20250929.
When I uploaded a new hero banner, the desktop version is working correctly, how ever the mobile version, what ever I tried does not work in terms of adjusting the size to fit the mobile.
I have tried multiple sizes, images as per guidelines and still not working
Hello @earthnblossoms
Thank you for your response. It’s good to know that it’s worked for you. Kindly feel free to get back to me if you need any further assistance. If helpful, please like all posts.