I have just created a new design with the Dawn Theme and have just come across this problem.
When you go into a product page, initially the Add to Cart/Buy Now buttons appear and are working, however when you change/select a variant it then changes to sold out initially. You can then refresh the page and the add to cart button will appear again.
All products are set to inventory not tracked.
Need this fixed ASAP as it’s not going to convert to any sales.
Here is URL where problem is occurring, but happening with all products that have variants.
https://brcustoms.com.au/products/4-5kg-gas-bottle-holder?variant=42367891800253
I am experiencing the same and customers are complaining!! Please help!!!
I am also having this same issue. I have checked to ensure there are stock levels entered
here is a url https://kialui.com/products/cigar-ashtrays-tapered-bottom-personalized
As others stated, need this fixed.
I am having the same problem on Dawn theme. Were you able to get this fixed?
This product has the same issue: https://pixilated.com/products/photo-booth-rental When clicking on a variant, it changes to “sold out” even though there is inventory. When page is refreshed, it is suddenly available.
How did you fix this? Any help is greatly appreciated!!
How did you fix this? Any help is greatly appreciated!!
Were you able to fix this? I am facing the same issue here.
I too am having this issue and on top of that their own help page isn’t working. Surprise!
Hi everyone - I’m having the same problem. Has it been solved by anyone?