Dawn theme won't show on mobiles

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1

I have tried all the options to get my website working on mobiles again with no help from Shopify. It appears on a PC but not mobiles.

I have updated the theme and have had no issues previously. No photos have been changed. I am unsure where to look.

swimriderunfaster.com is my website, how do I get it to appear back on mobiles?

2

Hello @swimriderunfast

As I can see your website is password protected so if possible please share the password so I can check it with my mobile.

There might be a high chance that due to the responsive CSS you are facing such an issue.

If possible please share the screenshot what you have seen in the mobile would be more helpful.

3

Hi @swimriderunfast

The most likely reason your Dawn theme is not displaying on mobile is a JavaScript conflict from an app or custom code modification.

Here’s why:

  • If you recently added a new app or modified the theme’s CSS/JavaScript, it might be interfering with mobile rendering.
  • Some apps inject scripts that don’t work well on mobile, causing a blank page or preventing elements from loading.

How to check?

  1. Test Without Apps

    • Disable any recently installed apps (especially speed optimization or custom scripts).
    • Check if the site appears on mobile.

  2. Try Safe Mode

    • Duplicate your theme and remove custom code (if any) in theme.liquid and theme.js.
    • Test the mobile version.

I hope this helps! Feel free to share your findings.

Best regards,

Daisy.